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Missing Country Code (+52) For Inbound Messages To A Subset Of Twilio Mexico Numbers
Incident
Report for Twilio
Resolved
The issue regarding a subset of Mexican numbers not including the country code in their formatting for inbound messages has been resolved and SMS from Mexican numbers is operating normally at this time.
Monitoring
Inbound messages from Mexican numbers now correctly have the country code included in the number formatting. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Update
We are seeing missing country code (+52) for Inbound messages to a subset of Twilio Mexico numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are seeing missing country code (+52) for Inbound messages to a subset of Twilio Mexico numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are seeing missing country code (+52) for Inbound messages to a subset of Twilio Mexico numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are seeing missing country code (+52) for Inbound messages to a subset of Twilio Mexico numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are seeing missing country code (+52) for Inbound messages to a subset of Twilio Mexico numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
We've become aware of a potential issue with Missing country code for inbound messages from Mexican numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, Latin America).