SMS Delivery Failures to a Subset of Phone Numbers in Israel

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to a subset of phone numbers in Israel. This incident has been resolved.

Posted Feb 04, 2026 - 07:55 PST

Monitoring

We are observing successful SMS delivery to phone numbers in Israel. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 04, 2026 - 06:06 PST

Update

We continue to experience SMS delivery failures to a subset of phone numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 04, 2026 - 04:18 PST

Update

We continue to experience SMS delivery failures to a subset of phone numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 04, 2026 - 02:29 PST

Investigating

We are experiencing SMS delivery failures to a subset of phone numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 04, 2026 - 01:35 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).