Delays in Voice Call Summary Data

Incident Report for Twilio

Resolved

All systems are operating normally.

Posted Oct 12, 2018 - 09:46 PDT

Identified

We have identified the issue and the fix. We are backfilling data and will provide an update when the operation is complete.

Posted Oct 12, 2018 - 08:18 PDT

Investigating

Our engineering team has identified delays in Voice Call Summary data being available. Customers will not be able to access up to date Voice Call summaries at this moment. We are working on resolving this issue and will post another update when the data is caught up.

Posted Oct 12, 2018 - 06:39 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Voice Insights US1).