Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Report Delays to Multiple Italian Networks
Incident
Report for Twilio
Resolved
We are no longer SMS delivery report delays when sending messages to multiple networks in Italy. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery report delays when sending messages to networks in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery report delays when sending messages to multiple networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours, or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery report delays when sending messages to multiple networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Europe).