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        System Metrics

        SMS Delivery Status From Twilio Short-Code Numbers to US Carriers

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery issues from Twilio Short-Code at this time. This incident has been resolved.
        Posted Nov 29, 2025 - 06:23 PST

        Monitoring

        Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Short-Codes at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Nov 29, 2025 - 02:10 PST

        Update

        Please find the current delivery status for the major carriers below:

        AT&T (status - Operational)
        T-Mobile (status - Operational)
        Verizon (status - DLR Delayed)
        US Cellular (status - Operational)
        Dish Network (status - Operational)
        C-Spire (status - Operational)
        Cellcom (status - Operational)
        Viaero (status - Operational)
        GCI-Chat (status - Operational)
        Nex-tech Wireless LLC (status - Operational)
        Liberty Mobile Network to Puerto Rico (status - Operational)

        We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
        Posted Nov 29, 2025 - 00:01 PST

        Update

        Please find the current delivery status for the major carriers below:

        AT&T (status - Operational)
        T-Mobile (status - Operational)
        Verizon (status - DLR Delayed)
        US Cellular (status - Operational)
        Dish Network (status - Operational)
        C-Spire (status - Operational)
        Cellcom (status - Operational)
        Viaero (status - Operational)
        GCI-Chat (status - Operational)
        Nex-tech Wireless LLC (status - Operational)
        Liberty Mobile Network to Puerto Rico (status - Operational)

        We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
        Posted Nov 28, 2025 - 22:12 PST

        Update

        Please find the current delivery status for the major carriers below:

        AT&T (status - Operational)
        T-Mobile (status - Operational)
        Verizon (status - DLR Delayed)
        US Cellular (status - Operational)
        Dish Network (status - Operational)
        C-Spire (status - Operational)
        Cellcom (status - Operational)
        Viaero (status - Operational)
        GCI-Chat (status - Operational)
        Nex-tech Wireless LLC (status - Operational)
        Liberty Mobile Network to Puerto Rico (status - Operational)

        We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
        Posted Nov 28, 2025 - 20:13 PST

        Update

        Please find the current delivery status for the major carriers below:

        AT&T (status - Operational)
        T-Mobile (status - Operational)
        Verizon (status - DLR Delayed)
        US Cellular (status - Operational)
        Dish Network (status - Operational)
        C-Spire (status - Operational)
        Cellcom (status - Operational)
        Viaero (status - Operational)
        GCI-Chat (status - Operational)
        Nex-tech Wireless LLC (status - Operational)
        Liberty Mobile Network to Puerto Rico (status - Operational)

        We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
        Posted Nov 28, 2025 - 17:38 PST

        Update

        Please find the current delivery status for the major carriers below:

        AT&T (status - Operational)
        T-Mobile (status - Operational)
        Verizon (status - DLR Delayed)
        US Cellular (status - Operational)
        Dish Network (status - Delayed)
        C-Spire (status - Delayed)
        Cellcom (status - Delayed)
        Viaero (status - Delayed)
        GCI-Chat (status - Delayed)
        Nex-tech Wireless LLC (status - Delayed)
        Liberty Mobile Network to Puerto Rico (status - Operational)

        We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
        Posted Nov 28, 2025 - 15:35 PST

        Update

        Please find the current delivery status for the major carriers below:

        AT&T (status - Operational)
        T-Mobile (status - Operational)
        Verizon (status - DLR Delayed)
        US Cellular (status - Operational)
        Dish Network (status - Delayed)
        C-Spire (status - Delayed)
        Cellcom (status - Delayed)
        Viaero (status - Delayed)
        GCI-Chat (status - Delayed)
        Nex-tech Wireless LLC (status - Delayed)
        Liberty Mobile Network to Puerto Rico (status - Operational)

        We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
        Posted Nov 28, 2025 - 13:41 PST

        Update

        Please find the current delivery status for the major carriers below:

        AT&T (status - Delayed)
        T-Mobile (status - Operational)
        Verizon (status - DLR Delayed)
        US Cellular (status - Operational)
        Dish Network (status - Delayed)
        C-Spire (status - Delayed)
        Cellcom (status - Delayed)
        Viaero (status - Delayed)
        GCI-Chat (status - Delayed)
        Nex-tech Wireless LLC (status - Delayed)
        Liberty Mobile Network to Puerto Rico (status - Delayed)

        We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
        Posted Nov 28, 2025 - 11:34 PST

        Update

        Please find the current delivery status for the major carriers below:

        AT&T (status - Delayed)
        T-Mobile (status - Operational)
        Verizon (status - Delayed)
        US Cellular (status - Operational)
        Dish Network (status - Delayed)
        C-Spire (status - Delayed)
        Cellcom (status - Delayed)
        Viaero (status - Delayed)
        GCI-Chat (status - Delayed)
        Nex-tech Wireless LLC (status - Delayed)
        Liberty Mobile Network to Puerto Rico (status - Delayed)

        We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
        Posted Nov 28, 2025 - 10:35 PST

        Update

        Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Short-Codes. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

        Please find the current delivery status for the major carriers below:

        AT&T (status - Delayed)
        T-Mobile (status - Operational)
        Verizon (status - Delayed)
        US Cellular (status - Operational)
        Dish Network (status - Delayed)
        C-Spire (status - Delayed)
        Cellcom (status - Delayed)
        Viaero (status - Delayed)
        GCI-Chat (status - Delayed)
        Nex-tech Wireless LLC (status - Delayed)

        We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
        Posted Nov 28, 2025 - 10:29 PST

        Investigating

        Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Short-Codes. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

        Please find the current delivery status for the major carriers below:

        AT&T (status - Operational)
        T-Mobile (status - Operational)
        Verizon (status - Delivery Delayed)
        US Cellular (status - Operational)

        We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
        Posted Nov 28, 2025 - 08:47 PST
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).