SMS Delivery Delays and Failure to Bakcell Network in Azerbaijan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Bakcell network in Azerbaijan. This incident has been resolved.

Posted Jul 07, 2023 - 11:10 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Bakcell network in Azerbaijan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 07, 2023 - 09:10 PDT

Update

We are still experiencing SMS delivery delays and failures when sending messages to Bakcell network in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 07, 2023 - 07:10 PDT

Investigating

We are experiencing SMS delivery delays and failures when sending messages to Bakcell network in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 07, 2023 - 06:10 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).