Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Phone Numbers Going Offline for Whatsapp
      Incident Report for Twilio
      Resolved
      The issue with phone numbers going offline on Whatsapp has been resolved and Messaging Channels is operating normally at this time. This incident has been resolved.
      Posted Nov 24, 2021 - 22:35 PST
      Monitoring
      The issue with phone numbers going offline on Whatsapp is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Nov 24, 2021 - 22:05 PST
      Update
      We are still experiencing an incident with phone numbers going offline on Whatsapp. Our engineering team has been alerted and is actively investigating. We will update in 8 hours or as soon as we have more information.
      Posted Nov 24, 2021 - 21:56 PST
      Update
      We are still experiencing an incident with phone numbers going offline on Whatsapp. Our engineering team has been alerted and is actively investigating. We will update in 4 hours or as soon as we have more information.
      Posted Nov 24, 2021 - 17:56 PST
      Update
      We are still experiencing an incident with phone numbers going offline on Whatsapp. Our engineering team has been alerted and is actively investigating. We will update in 2 hours or as soon as we have more information.
      Posted Nov 24, 2021 - 16:11 PST
      Update
      We are still experiencing an incident with phone numbers going offline on Whatsapp. Our engineering team has been alerted and is actively investigating. We will update in one hour o as soon as we have more information.
      Posted Nov 24, 2021 - 15:19 PST
      Investigating
      We've become aware of a potential issue with phone numbers going offline on Whatsapp. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Nov 24, 2021 - 14:51 PST
      This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).