SMS and MMS Delivery Delays to GCI Network in United States of America

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery delays when sending messages to the GCI network in the United States of America. This incident has been resolved.

Posted Jan 27, 2026 - 22:50 PST

Monitoring

We are observing recovery in MMS/SMS delivery when sending messages to the GCI network in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 27, 2026 - 21:01 PST

Update

We are experiencing SMS/MMS delivery delays to the GCI network in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 27, 2026 - 19:06 PST

Investigating

We are experiencing SMS Delivery Delays to GCI Network in United States of America - 311-430. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 27, 2026 - 18:07 PST

This incident affected: CARRIER NETWORK (SMS Long Code, North America, MMS Long Code, North America).