SMS Delivery Delays to NetOne in Zimbabwe

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays on NetOne in Zimbabwe. This incident has been resolved.

Posted Apr 23, 2020 - 19:19 PDT

Monitoring

We are observing successful delivery on NetOne in Zimbabwe for the last 30 minutes. We will continue to monitor to ensure a full recovery.

Posted Apr 23, 2020 - 18:19 PDT

Update

We are continuing to investigate the issue of SMS delivery delays to NetOne in Zimbabwe. We will provide another update as soon as additional information is available.

Posted Apr 23, 2020 - 17:32 PDT

Update

We are experiencing SMS delivery delays when sending messages to NetOne in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Apr 23, 2020 - 16:30 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 23, 2020 - 16:03 PDT