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        SMS Delivery Delays to MTN Network in Nigeria, Ghana, and Cameroon

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Nigeria, Ghana, and Cameroon. This incident has been resolved.
        Posted Jul 28, 2021 - 13:03 PDT

        Monitoring

        We are seeing successful SMS delivery reports when sending to the MTN Network in Nigeria, Ghana, and Cameroon. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 28, 2021 - 11:08 PDT

        Update

        We are continuing to work with our carrier partner to resolve the delays when sending messages to the MTN Network in Nigeria, Ghana, and Cameroon. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 28, 2021 - 09:16 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to the MTN Network in Nigeria, Ghana, and Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 28, 2021 - 08:17 PDT