SMS Delivery Delays and Failures from Twilio to Algar Telecom Brazil

Incident Report for Twilio

Update

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 22, 2026 - 01:29 PDT

Identified

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 22, 2026 - 00:29 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 21, 2026 - 22:31 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 21, 2026 - 21:30 PDT

This incident affects: CARRIER NETWORK (SMS, Latin America).