We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Colombia in a subset of long codes. This incident has been resolved.
Posted Sep 23, 2025 - 22:00 PDT
Update
We are observing recovery in SMS delivery delays when sending messages to multiple networks in Colombia in a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 23, 2025 - 19:39 PDT
Update
We continue to experience SMS delivery delays when sending messages to multiple networks in Colombia in a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 23, 2025 - 15:39 PDT
Monitoring
We are observing successful SMS delivery to Multiple Networks in Colombia via Subset of Long Codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 23, 2025 - 15:35 PDT
Update
We continue to experience SMS delivery delays when sending messages to multiple networks in Colombia in a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 23, 2025 - 11:50 PDT
Update
We are experiencing SMS delivery delays when sending messages to multiple networks in Colombia in a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 23, 2025 - 09:50 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to multiple networks in Colombia in a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 23, 2025 - 08:50 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).