Partial inbound and outbound SMS delays to Short Codes

Incident Report for Twilio

Resolved

The issue is confirmed to be resolved and all services are operating normally.

Posted Oct 08, 2018 - 14:51 PDT

Monitoring

We are seeing recovery of delays of inbound and outbound SMS to and from US Short Codes. We are continuing to monitor. We will provide an update when we have further information.

Posted Oct 08, 2018 - 14:10 PDT

Investigating

We have detected delays of some of the inbound and outbound SMS to and from Short Codes on all major US networks. We are investigating and working with our partners to identify and resolve the issue. We will provide an update when we have further information.

Posted Oct 08, 2018 - 13:10 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America) and PROGRAMMABLE MESSAGING (SMS).