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        Twilio JavaScript Client version 1.2 initialization is failing with errors

        Incident Report for Twilio

        Resolved

        The Twilio JavaScript Client version 1.2 is operating normally.
        Posted Apr 04, 2016 - 08:58 PDT

        Update

        We are experiencing an issue with Twilio JavaScript Client version 1.2 initialization, an error "WebSocket network error: The operation couldn’t be completed. Connection refused" is thrown impacting customers using presence. We are investigating the cause of the issue and we will update as soon as possible. Version 1.3 is not impacted.
        Posted Apr 04, 2016 - 08:52 PDT

        Investigating

        We are experiencing an issue with Twilio JavaScript Client version 1.2 initialization, an error "WebSocket network error: The operation couldn’t be completed. Connection refused" is thrown. We are investigating the cause of the issue and we will update as soon as possible.

        The issue is not reproduced on version Twilio JavaScript Client version 1.3
        Posted Apr 04, 2016 - 08:24 PDT