Twilio Status Page
Check here for updates about Twilio’s service availability and the status of telecom carriers globally.
Subscribe to get real-time updates via email, RSS, Slack, and more.
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
MAINTENANCE UPDATE NOTIFICATIONS
UPCOMING CARRIER MAINTENANCE
External carriers notify us when they are conducting maintenance.
Subscribe for updates so you’ll know ahead of time about their potential service disruptions.
SYSTEM METRICS
Stay up to date on the speed at which you connect.
Know more, so you can do more.
Emails communicating with Twilio support failing
Incident Report for Twilio
Resolved
We have resolved the issue with our support system’s emails. Normal email activity has been restored for Twilio Support.
Posted 9 months ago. Oct 03, 2018 - 05:46 PDT
Update
We are continuing to investigate problems with our support system's emails. Our engineers are coordinating with the affected provider to diagnose the issue.
Posted 9 months ago. Oct 03, 2018 - 01:37 PDT
Investigating
We are experiencing problems with our support system’s email. Our engineers are investigating the problem.
Posted 9 months ago. Oct 02, 2018 - 22:05 PDT
This incident affected: TWILIO PLATFORM (Customer Support Center).