Emails communicating with Twilio support failing

Incident Report for Twilio

Resolved

We have resolved the issue with our support system’s emails. Normal email activity has been restored for Twilio Support.

Posted Oct 03, 2018 - 05:46 PDT

Update

We are continuing to investigate problems with our support system's emails. Our engineers are coordinating with the affected provider to diagnose the issue.

Posted Oct 03, 2018 - 01:37 PDT

Investigating

We are experiencing problems with our support system’s email. Our engineers are investigating the problem.

Posted Oct 02, 2018 - 22:05 PDT

This incident affected: TWILIO PLATFORM (Customer Support Center).