Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Emails communicating with Twilio support failing
      Incident Report for Twilio
      Resolved
      We have resolved the issue with our support system’s emails. Normal email activity has been restored for Twilio Support.
      Posted Oct 03, 2018 - 05:46 PDT
      Update
      We are continuing to investigate problems with our support system's emails. Our engineers are coordinating with the affected provider to diagnose the issue.
      Posted Oct 03, 2018 - 01:37 PDT
      Investigating
      We are experiencing problems with our support system’s email. Our engineers are investigating the problem.
      Posted Oct 02, 2018 - 22:05 PDT
      This incident affected: TWILIO PLATFORM (Customer Support Center).
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