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Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
System Metrics
Billing Region Assignment Currently Experiencing Issues for New Accounts
Incident
Report for Twilio
Resolved
This incident has been resolved.
Update
We are continuing to experience this issue where new accounts are currently not being properly assigned their correct billing region, or currency. All new accounts are defaulting to being default billed out of the US in USD. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We are continuing to experience this issue where new accounts are currently not being properly assigned their correct billing region, or currency. All new accounts are defaulting to being default billed out of the US in USD. We will provide another update in 8 hours or as soon as more information becomes available
Update
We are continuing to experience this issue where new accounts are currently not being properly assigned their correct billing region, or currency. All new accounts are defaulting to being default billed out of the US in USD. We will provide another update in 4 hours or as soon as more information becomes available
Update
We are continuing to experience this issue where new accounts are currently not being properly assigned their correct billing region, or currency. All new accounts are defaulting to being default billed out of the US in USD. We will provide another update in 2 hour or as soon as more information becomes available
Investigating
New accounts are currently not being properly assigned their correct billing region, or currency. All new accounts are defaulting to being default billed out of the US in USD. We will provide another update in 1 hour or as soon as more information becomes available
This incident affected: TWILIO PLATFORM (Billing).