Twilio Services
Issues related to Twilio’s Software
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      Zipwhip Gateway
      Issues related to Zipwhip's Services
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        System Metrics

        Write operations on Incoming Phone Number API Endpoints are Failing

        Incident Report for Twilio

        Resolved

        We are no longer experiencing issues in provisioning new phone numbers, changing configurations on existing phone numbers, releasing phone numbers. This incident has been resolved.
        Posted Oct 07, 2025 - 19:54 PDT

        Monitoring

        We are observing recovery in provisioning new phone numbers, changing configurations on existing phone numbers, releasing phone numbers. This is not impacting voice and messaging traffic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 07, 2025 - 18:14 PDT

        Update

        We are expecting our users to see errors while provisioning new phone numbers, changing configurations on existing phone numbers, releasing phone numbers. We will give an update in 1 hour or when more information becomes available.
        Posted Oct 07, 2025 - 17:28 PDT

        Investigating

        Our monitoring systems have detected a potential issue Incoming Numbers API Endpoints. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 07, 2025 - 17:13 PDT
        This incident affected: PHONE NUMBERS.