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SMS Delivery Report Delay to Kolbi ICE Network in Costa Rica
Incident Report for Twilio
Resolved
We are no longer experiencing message delivery report delays when sending to Kolbi ICE Network in Costa Rica. This incident has been resolved.
Posted Nov 18, 2021 - 13:30 PST
Update
We continue to observe recovery in receiving message delivery reports when sending to Kolbi ICE Network in Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Nov 18, 2021 - 09:30 PST
Monitoring
We are observing recovery in receiving message delivery reports when sending to Kolbi ICE Network in Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 18, 2021 - 08:58 PST
Update
We are experiencing delays in receiving message delivery reports when sending to Kolbi ICE Network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Nov 18, 2021 - 01:04 PST
Update
We are experiencing delays in receiving message delivery reports when sending to Kolbi ICE Network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Nov 17, 2021 - 21:05 PST
Update
We are experiencing delays in receiving message delivery reports when sending to Kolbi ICE Network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 17, 2021 - 19:05 PST
Investigating
We are experiencing delays in receiving message delivery reports when sending to Kolbi ICE Network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 17, 2021 - 18:05 PST
This incident affected: CARRIER NETWORK (SMS, Latin America, SMS Delivery Notifications & Status Callbacks).