Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Issues to the UAE From a Subset of Pre Registered Sender Ids
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery issues when sending messages to the UAE from a subset of pre-registered Sender IDs. This incident has been resolved.
Update
We are observing recovery in SMS delivery issues when sending messages to the UAE from a subset of pre-registered Sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery issues when sending messages to the UAE from a subset of pre-registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery issues when sending messages to the UAE from a subset of pre-registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery issues when sending messages to the UAE. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery issues when sending messages to the UAE. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue sending OTPs in the UAE. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.