We are no longer experiencing increased latency for customers who are using the Voice transcription services in IE1, US1 and AU1 regions. This incident has been resolved.
Posted Mar 06, 2022 - 11:55 PST
Monitoring
Twilio was currently experiencing increased latency for customers who are using the Voice transcription services in IE1, US1 and AU1 regions. The problem was causing delays in the creation of transcriptions. Our engineers have resolved the issue and are monitoring the situation. Next update will be in 30 minutes or as soon as it is available.
Posted Mar 06, 2022 - 11:27 PST
Investigating
We've become aware of a potential issue with Voice Transcription delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Mar 06, 2022 - 10:50 PST
This incident affected: PROGRAMMABLE VOICE US1 (Recording Transcriptions US1).
