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        SMS Delivery Delays to the Claro Network in Colombia

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delays of SMS deliveries to the Claro network in Colombia. This incident has now been resolved.
        Posted Jun 23, 2020 - 00:12 PDT

        Monitoring

        We are observing successful SMS delivery to the Claro network in Colombia. We will continue to monitor to ensure a full recovery.
        Posted Jun 22, 2020 - 23:35 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to the Claro network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Jun 22, 2020 - 22:57 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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