We are no longer experiencing SMS delivery delays when sending messages to the Sprint Network via Long Code Numbers for a subset of customers. This incident has been resolved.
Posted Nov 18, 2021 - 20:30 PST
Monitoring
We are observing recovery in SMS delivery delays when sending messages to the Sprint Network via Long Code Numbers for a subset of customers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 18, 2021 - 18:37 PST
Update
We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to the Sprint Network via Long Code Numbers for a subset of customers. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 18, 2021 - 17:58 PST
Investigating
We are experiencing SMS delivery delays when sending messages to the Sprint Network via Long Code Numbers for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
Posted Nov 18, 2021 - 16:58 PST
This incident affected: CARRIER NETWORK (SMS Long Code, North America).