Inbound Call Failures to Twilio Kenya Phone numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio Kenya phone numbers has been resolved, and the service is functioning normally at this time.

Posted Sep 14, 2021 - 06:12 PDT

Monitoring

We have started seeing recovery for inbound calls to Twilio Kenya phone numbers for the last 20 minutes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 14, 2021 - 04:41 PDT

Investigating

We are observing inbound call failures to Twilio Kenya phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 14, 2021 - 04:00 PDT

This incident affected: CARRIER NETWORK (Voice, Middle East & Africa).