Outbound SMS to Digitel network in Venezuela delayed

Incident Report for Twilio

Resolved

We have seen a full recovery of SMS delivery delays to the Digitel network in Venezuela. All services are operating normally.

Posted Jul 20, 2019 - 13:23 PDT

Monitoring

We are seeing a recovery in the delays to SMS delivery to the Digitel network in Venezuela. We will continue to monitor and provide an update when the issue is fully resolved.

Posted Jul 20, 2019 - 12:50 PDT

Investigating

SMS delivery to the Digitel network in Venezuela is delayed. Traffic to all other networks is unaffected. We are investigating and working with our partners. We will provide an update when we have further information.

Posted Jul 20, 2019 - 07:35 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).