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SMS Delivery Delays to Altan Redes Network in Mexico Over a Subset of Longcodes and Pre-Registered SenderID
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS Delivery delays when sending messages to Altan Redes Network in Mexico over a subset of longcodes and Pre-Registered SenderID. This incident has been resolved.
Update
We are observing recovery in SMS delivery delays when sending messages to the Altan Redes Network in Mexico over a subset of longcodes and Pre-Registered SenderID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to investigate the issue causing SMS Delivery delays when sending messages to Altan Redes Network in Mexico over a subset of longcodes and Pre-Registered SenderID. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS Delivery delays when sending messages to Altan Redes Network in Mexico over a subset of longcodes and Pre-Registered SenderID. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).