Delays in Delivery Receipts (DLRs)

Incident Report for Twilio

Resolved

All services are operating normally.

Posted Oct 22, 2018 - 16:39 PDT

Update

We are observing improvements. Delivery receipts are returned without delays. Our engineers are continuing to investigate the earlier issues.

Posted Oct 22, 2018 - 16:16 PDT

Investigating

Our engineering team is currently investigating an issue with delayed Delivery Receipts across the Twilio platform. Message delivery is not impacted by this issue. We will post another update when we have identified the issue.

Posted Oct 22, 2018 - 13:49 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).