Inbound SMS Delivery Failures to a Subset of Twilio's United Kingdom of Great Britain and Northern Ireland Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing Inbound SMS Delivery Failures to a Subset of Twilio's United Kingdom of Great Britain and Northern Ireland Phone Numbers. This incident has been resolved.

Posted Oct 17, 2024 - 07:32 PDT

Monitoring

We are observing recovery with Inbound SMS Delivery Failures to a Subset of Twilio's United Kingdom of Great Britain and Northern Ireland Phone Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 17, 2024 - 05:24 PDT

Update

Posted Oct 17, 2024 - 05:23 PDT

Update

We continue to experience Inbound SMS Delivery Failures to a Subset of Twilio's United Kingdom of Great Britain and Northern Ireland Phone Numbers Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 17, 2024 - 04:21 PDT

Update

We are still experiencing Inbound SMS Delivery Failures to a Subset of Twilio's United Kingdom of Great Britain and Northern Ireland Phone Numbers Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 17, 2024 - 02:21 PDT

Investigating

We are experiencing Inbound SMS Delivery Failures to a Subset of Twilio's United Kingdom of Great Britain and Northern Ireland Phone Numbers Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 17, 2024 - 01:21 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).