The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Mali is operating normally.
Posted Nov 14, 2026 - 11:27 PST
Monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Mali and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 14, 2026 - 09:25 PST
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 14, 2026 - 08:06 PST
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 14, 2026 - 07:05 PST
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).