Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Indonesia PT. Excelcom
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery failures to Indonesia PT. Excelcom. This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Monitoring
We are observing successful SMS delivery to Indonesia PT. Excelcom for the last 60 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to Indonesia PT. Excelcom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 60 minutes or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).