Unable to Log Into New Flex Projects From Console

Incident Report for Twilio

Resolved

New Flex Projects in Flex Admin Console are now operating normally at this time.

Posted Nov 14, 2024 - 18:19 PST

Monitoring

New Flex Projects in Flex Admin Console are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Nov 14, 2024 - 17:59 PST

Update

New Flex accounts might get an Invalid SSO setting error when trying to access the Flex Admin Console. Our engineering team is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 14, 2024 - 16:23 PST

Update

New Flex accounts might get an Invalid SSO setting error when trying to access the Flex Admin Console. Our engineering team is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 14, 2024 - 15:23 PST

Investigating

Our monitoring systems have detected a potential issue when accessing new Flex projects. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 14, 2024 - 14:48 PST

This incident affected: FLEX (Flex Admin Console).