Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Failures on Claro Network in Chile
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures to Claro Network in Chile. This incident has been resolved.
Monitoring
We are observing recovery in MMS/SMS delivery delays when sending messages to Claro Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery failures when sending to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures when sending to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery failures Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).