A2P Service Unable to Create Campaigns

Incident Report for Twilio

Resolved

We are no longer experiencing an issue with A2P campaign registration events. A2P Campaign registration or deregistration and add or remove numbers to campaign are operating normally at this time. This incident has been resolved.

Posted Mar 03, 2022 - 05:41 PST

Monitoring

We are observing recovery an issue with A2P campaign registration events. Customers are able to complete the registering or deregistering of A2P campaigns or add or remove numbers to campaigns. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 03, 2022 - 03:43 PST

Update

We are continuing to investigate an issue with A2P campaign registration events. Customers will not be able to complete the registering or deregistering of A2P campaigns or add or remove numbers to campaigns. Our engineering team is actively working on the issue. We will update in 2 hours or as soon as we have more information.

Posted Mar 03, 2022 - 01:44 PST

Update

We are continuing to investigate an issue with A2P campaign registration events. Customers may experience increased delays when registering or deregistering A2P campaigns and adding or removing numbers to campaigns. Our engineering team is actively working on the issue. We will update in 1 hour or as soon as we have more information.

Posted Mar 03, 2022 - 00:46 PST

Update

We are experiencing an issue with A2P campaign registration events. Customers may experience increased delays when registering or deregistering A2P campaigns and adding or removing numbers to campaigns. Our engineering team is actively working on the issue. We will update in 30 minutes or as soon as we have more information.

Posted Mar 03, 2022 - 00:18 PST

Investigating

Our monitoring systems have detected a potential issue with Programmable Messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 03, 2022 - 00:10 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).