Inbound Call Failures to a Subset of Twilio Taiwan Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing a subset of call failures to Twilio Taiwan phone numbers. All services are operational. This incident has been resolved.

Posted Sep 03, 2020 - 07:38 PDT

Update

We continue to observe a subset of call failures to Twilio Taiwan phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 03, 2020 - 05:36 PDT

Investigating

We are observing a subset of call failures to Twilio Taiwan phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 03, 2020 - 04:36 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).