Flex Admin Experience Configuration Service Returning 400s

Incident Report for Twilio

Resolved

The issue with logging in has been resolved and the Flex Admin Experience Configuration Service is operating normally at this time.

Posted May 13, 2021 - 13:57 PDT

Monitoring

Logging in to the Flex Admin Experience Configuration Service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted May 13, 2021 - 13:29 PDT

Update

We are investigating intermittent issue with the Flex Admin Experience Configuration Service returning 400s upon login or refresh. Customers may not be able to log into Flex. On retry this issue may resolve. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 13, 2021 - 13:00 PDT

Investigating

Our monitoring systems have detected a potential issue with the Flex Admin Experience Configuration Service returning 400s. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 13, 2021 - 12:48 PDT

This incident affected: FLEX (Flex Application Platform).