SMS Delivery Failures on Digitel Network in Venezuela

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Venezuela in Digitel Network. This incident has been resolved.

Posted Jan 31, 2024 - 08:19 PST

Monitoring

We are observing successful SMS delivery to Venezuela in Digitel Network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 31, 2024 - 06:29 PST

Update

We continue to experience SMS delivery failures sending to Venezuela in Digitel Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jan 31, 2024 - 05:12 PST

Update

We are experiencing SMS delivery failures sending to Venezuela in Digitel Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 Hours or as soon as more information becomes available.

Posted Jan 30, 2024 - 21:21 PST

Update

We are experiencing SMS delivery failures sending to Venezuela in Digitel Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 Hours or as soon as more information becomes available.

Posted Jan 30, 2024 - 17:21 PST

Update

We are experiencing SMS delivery failures sending to Venezuela in Digitel Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 Hours or as soon as more information becomes available.

Posted Jan 30, 2024 - 15:27 PST

Investigating

We are experiencing SMS delivery failures sending to Venezuela in Digitel Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.

Posted Jan 30, 2024 - 14:16 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).