SMS Delivery Delay to Google Voice in the USA

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays to Google Voice numbers in the US. This incident has been resolved.

Posted Jul 07, 2020 - 00:24 PDT

Monitoring

We are observing improvements in SMS delivery times towards Google Voice numbers in the US. We will continue to monitor to ensure a full recovery.

Posted Jul 06, 2020 - 21:58 PDT

Update

We are still experiencing SMS delivery delay for subset of SMS shortcode submitted to Google Voice in the USA. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jul 06, 2020 - 20:24 PDT

Investigating

We are experiencing delivery delay for subset of SMS shortcode submitted to Google Voice in the USA. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jul 06, 2020 - 19:19 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America).