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        SMS deliver delays from Twilio to MTN network subscribers in Cameroon

        Incident Report for Twilio

        Resolved

        We are no longer observing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. The issue has been resolved.
        Posted Mar 18, 2026 - 13:53 PDT

        Identified

        Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 18, 2026 - 12:40 PDT

        Update

        We are experiencing SMS deliver delays from Twilio to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide anotheras soon as more information becomes available.
        Posted Mar 18, 2026 - 12:28 PDT

        Investigating

        Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide anotheras soon as more information becomes available.
        Posted Mar 18, 2026 - 12:23 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).