Voice Insights Console Dashboard Error

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Sep 11, 2026 - 11:48 PDT

Monitoring

Our engineers have implemented a fix and are continuning to monitor systems for recovery. We will provide another update in 1 hour.

Posted Sep 11, 2026 - 10:34 PDT

Investigating

Our engineers are currently investigating an issue regarding voice insights. Twilio customers affected are temporarily unable to access the Voice Insights Console Dashboard in IE1. There is no impact to Voice Insights Console Dashboard in the US1 and AU1 regions.

Posted Sep 11, 2026 - 10:02 PDT

This incident affected: PROGRAMMABLE VOICE IE1 (Voice Insights IE1).