SMS Delivery Issues to Venezuela Corporacion Digitel Network

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays or failures when sending messages to Venezuela Corporacion Digitel Network. This incident has been resolved.

Posted Jun 24, 2021 - 07:56 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Venezuela Corporacion Digitel network(734-02). We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 24, 2021 - 06:02 PDT

Update

We are no longer experiencing SMS delivery failures when sending messages to Venezuela Corporacion Digitel network(734-02), however we are now observing delivery delays when sending messages to Venezuela Corporacion Digitel network(734-02). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 24, 2021 - 02:21 PDT

Update

We are no longer experiencing SMS delivery failures when sending messages to Venezuela Corporacion Digitel network(734-02), however we are now observing delivery delays when sending messages to Venezuela Corporacion Digitel network(734-02). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 23, 2021 - 22:22 PDT

Update

We are still experiencing SMS delivery failures sending to Venezuela Corporacion Digitel network(734-02). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 23, 2021 - 21:03 PDT

Update

We are still experiencing SMS delivery failures sending to Venezuela Corporacion Digitel network(734-02). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 23, 2021 - 19:03 PDT

Update

We are experiencing SMS delivery failures sending to Venezuela Corporacion Digitel network(734-02). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 23, 2021 - 18:03 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Failures to Venezuela Corporacion Digitel network(734-02). Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 23, 2021 - 18:00 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).