Call and Conference setup failures

Incident Report for Twilio

Resolved

Twilio Programmable Voice and Elastic SIP Trunking were degraded for 39 minutes between 7 August 2020 10:30am PDT and 11:09am PDT. During this period of time customers may have experienced call and conference setup failures. The issue has now been resolved.

Posted Aug 07, 2020 - 12:08 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 07, 2020 - 11:20 PDT