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        Intermittent SNA API Failure for Indonesia Smartfren with Verify

        Incident Report for Twilio

        Resolved

        The issue causing intermittent SNA API Failure for Indonesia Smartfren with Verify has been resolved and is operating normally at this time.
        Posted Dec 04, 2025 - 10:51 PST

        Update

        We have started seeing recovery for intermittent SNA API Failure for Indonesia Smartfren with Verify. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 04, 2025 - 09:45 PST

        Monitoring

        We have started seeing recovery for intermittent SNA API Failure for Indonesia Smartfren with Verify. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 04, 2025 - 08:56 PST

        Identified

        The issue causing intermittent SNA API Failure for Indonesia Smartfren with Verify has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
        Posted Dec 04, 2025 - 08:06 PST
        This incident affected: CARRIER NETWORK (Verify Silent Network Auth).