Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS and MMS Delivery Delays and Failures to T-Mobile Network in the US
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS and MMS delivery delays and failures when sending messages to T-Mobile Network in the US. This incident has been resolved.
Monitoring
We are observing recovery in SMS and MMS delivery delays and failures when sending messages to T-Mobile Network in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS and MMS delivery delays and failures when sending messages to T-Mobile Network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS and MMS delivery delays and failures via a subset of long codes when sending messages to T-Mobile Network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Long Code, North America, MMS Long Code, North America).