Delay in Receiving MMS Delivery Reports to USA AT&T Network Via Subset of Short Codes and Toll- Free Numbers

Incident Report for Twilio

Resolved

We are no longer observing delays in receiving MMS Delivery Reports to USA AT&T Network Via Subset of Short Codes and Toll- Free Numbers. This incident has been resolved.

Posted Mar 27, 2022 - 16:01 PDT

Update

We are observing recovery in receiving MMS Delivery Reports to USA AT&T Network Via Subset of Short Codes and Toll- Free Numbers. We are continuing to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 27, 2022 - 15:15 PDT

Monitoring

We are observing recovery in receiving MMS Delivery Reports to USA AT&T Network Via Subset of Short Codes and Toll- Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 27, 2022 - 13:31 PDT

Investigating

We are experiencing Delay in Receiving MMS Delivery Reports to USA AT&T Network Via Subset of Short Codes and Toll- Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 27, 2022 - 11:31 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America, MMS Toll-Free, North America).