Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Short Code Payment Processing Delays for a Subset of Customers
Incident
Report for Twilio
Resolved
The shortcode payment processing issue has been resolved and Billing product is operating normally at this time.
Update
We are experiencing minor delays in shortcode payment processing on the Twilio platform for a subset of customers. Our engineers continue to investigate this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are experiencing minor delays in shortcode payment processing on the Twilio platform for a subset of customers. Our engineers continue to investigate this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing minor delays in short code payment processing on Twilio platform for a subset of customers. Our engineers continue to investigate into this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing minor delays in short code payment processing on Twilio platform for a subset of customers. Our engineers are investigating into this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: TWILIO PLATFORM (Billing).