Delivery delays between US Toll-Free and AT&T and Sprint

Incident Report for Twilio

Resolved

All systems are operating normally.

Posted Jun 10, 2018 - 22:48 PDT

Monitoring

All SMS from Twilio US toll-free numbers to AT&T and Sprint are now being successfully delivered. We’ll continue to monitor.

Posted Jun 10, 2018 - 21:40 PDT

Identified

We are experiencing delivery delays for inbound and outbound messages between toll-free numbers in the United States and AT&T and Sprint. We are working with our carrier partner to resolve the issue. Next update in 1 hour.

Posted Jun 10, 2018 - 20:35 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).