SMS Delivery Delays to Bangladesh

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays to Bangladesh. This incident has been resolved.

Posted Nov 03, 2020 - 23:08 PST

Monitoring

We are observing successful SMS delivery when sending messages to Bangladesh. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 03, 2020 - 22:04 PST

Update

We are observing recovery on the actual delivery but there are still delays on the status callback when sending messages to Bangladesh for the last 3 hours. We will continue to monitor to ensure full service recovery. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Nov 03, 2020 - 19:23 PST

Update

We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Nov 03, 2020 - 16:46 PST

Update

We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Nov 03, 2020 - 08:35 PST

Update

We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 03, 2020 - 04:35 PST

Update

We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 03, 2020 - 02:35 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 03, 2020 - 01:35 PST

This incident affected: CARRIER NETWORK (SMS, APAC).