Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Receipt Delays from Twilio to TIM Brazil
Incident
Report for Twilio
Resolved
The incident has been resolved and SMS delivery receipts from Twilio to TIM network subscribers in Brazil are operating normally.
Update
We have observed a recovery in SMS delivery receipts from Twilio to TIM network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Monitoring
We have observed a recovery in SMS delivery receipts from Twilio to TIM network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Update
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to TIM network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).