We are no longer experiencing SMS delivery failures to Telefonica Network In Mexico via subset of shortcodes. This incident has been resolved.
Posted Dec 27, 2023 - 04:53 PST
Monitoring
We are observing successful SMS delivery when sending messages to Telefonica Network In Mexico via subset of Shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 27, 2023 - 03:05 PST
Update
We are continuing to investigate this issue.
Posted Dec 27, 2023 - 02:15 PST
Investigating
We are experiencing SMS delivery failures when sending messages to Telefonica Network In Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 27, 2023 - 02:07 PST
This incident affected: CARRIER NETWORK (SMS Short Code, North America).
