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        SMS Delivery Failures from Twilio to Datora Brazil

        Incident Report for Twilio

        Update

        Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 03, 2026 - 13:43 PST

        Update

        Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 03, 2026 - 11:45 PST

        Identified

        Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 03, 2026 - 10:45 PST

        Investigating

        Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 03, 2026 - 10:19 PST
        This incident affects: CARRIER NETWORK (SMS, Latin America).