SMS Delivery Delays to WOM in Chile

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to WOM in Chile. This incident has been resolved.

Posted Mar 05, 2022 - 12:29 PST

Monitoring

We are observing recovery in SMS delivery delays to WOM in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 05, 2022 - 10:35 PST

Update

We continue to experience SMS delivery delays to WOM in Chile. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 05, 2022 - 09:50 PST

Update

We are observing SMS delivery delays to WOM in Chile. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 05, 2022 - 08:51 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to WOM in Chile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 05, 2022 - 08:47 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).